FAQs

Where are you located?
We are located in the USA! Most customers purchase directly from our website and have their dress custom made to their measurements and shipped directly to them. If you would like to try our dresses on in person you can visit the Bridal Bliss Designs showroom at Truly Bridal in Osage Beach, Missouri. You can use the contact page to make an appointment.

Is there another way for me to try on your designs?
If you cannot make it to our showroom to try on dresses, samples are available for a few our most popular styles. They are available to ship to you through our try-at-home process which requires a deposit and shipping fees. We ask as a courtesy that you keep the sample for no longer than 24 hours as there are wait lists for some of the dresses. Please contact us if you would like more information regarding this try-at-home option.

What sizes do you offer?
All dresses are made-to-order to sizes 0-28. They are custom made to your measurements but may require some tailoring in order to achieve a precise fit.  Bridal Bliss Designs is not responsible for inaccurate measurements or inaccurate measurements due to a customers change in size during dress production.  

Do you offer custom requests?
For custom requests, rush orders or general questions,  please inquire within. We are happy to try and accommodate you!

How do I provide measurements?
Professional measurements are recommended to avoid error. Instructions can be found here.
Please use the contact page if you have any concern about taking measurements.  

What is your return policy?
Every dress is custom made by hand to each bride's specific measurements and proportions. As a ‘made to order’ item, your dress will be completely custom to you and therefore, we are unable to accept returns. Please ensure that you are ordering with the correct measurements. We do not accept returns based on incorrect size ordered.  If your item is damaged in any way, please let us know. Please see our testimonials page to view reviews that confirms our commitment to our customers' satisfaction.

How long does it take to receive a dress?
The custom process takes approximately 16 weeks. It is highly recommended to allow yourself at least a month for alterations if they are needed. As a general rule, allow 6 months for the custom made process to give yourself ample amount of time before your wedding date.